Your project, in plain sight.
All in one portal.
Client Portal is where our clients follow their project’s progress, open tickets with a deadline set by priority, approve plans and share documents with the team. In a private space for your company.
- Invitation-only access
- A private space per client
- Per-module permissions
4 h
SLA deadline for urgent tickets
3 views
Of the roadmap: Kanban, Gantt and list
2 languages
Spanish and English, chosen by each person
EU
Data hosted in the European Union
The problem
Following a project shouldn’t mean digging through email.
Information all over the place
Emails, chats and spreadsheets: every update lives somewhere different and nobody has the full picture.
Not knowing where things stand
What is done, what is left and what is waiting on your answer, without having to ask.
Requests that get lost
A bug or request sent by message has no priority, no owner and no deadline.
Modules
Everything you need to follow your project with us.
Each module has its own permissions, so you decide what each person on your team can see and do.
Dashboard
The project status at a glance: overall progress, next steps and the blockers waiting for your answer.
Roadmap
Projects and tasks as Kanban, Gantt or list, with technical specs downloadable as PDF. Propose new features.
Support
Product or operational tickets with priority and an SLA deadline, comments with mentions and attachments.
Docs
Documents with a rich editor, folders and tags, private or shared with the team, and exportable to PDF.
Planner
Each meeting becomes a task plan. You review it, approve it and it flows into the roadmap and support.
Radar
Your personal alerts: assignments, blocked items, comments and mentions, so nothing slips through.
How it works
From meeting to delivery, without losing the thread.
You decide and approve. The Vernetica team does the work and keeps you up to date in the portal.
01
You get your invitation
We create your company’s space and invite your team. Each person completes their profile in a minute.
02
We plan together
What is decided in each meeting becomes a task plan that you review and approve.
03
The team gets to work
Tasks move along the roadmap and tickets are handled according to their priority and deadline.
04
You follow it live
The dashboard and radar show you progress, what has shipped and what needs your answer.
AI
AI prepares the work. People approve it.
AI helps turn conversations into plans and replies, but nothing is applied until someone has reviewed it.
From meeting to plan
Each meeting’s transcript becomes a proposed set of tasks, ready to review.
Faster replies
The support team starts from draft replies and the protocols already documented.
Always reviewed
Plans, replies and reports proposed by AI are reviewed and approved by a person.
Advertising
If we run your campaigns, you see them here too.
A module switched on per client when we manage your advertising on Meta.
Campaigns and creatives
Campaigns, audiences, creatives and trends from your Meta ads in one place.
Weekly reports
Every week, a report on what happened and what comes next, visible once it is published.
Payments and invoices
The ad account’s payments and invoices, alongside the rest of the project.
Who it’s for
For everyone at your company who takes part in the project.
Leadership
See progress at a glance, clear blockers and approve plans without getting into the technical detail.
Operations team
Open product or operational tickets, follow their status and share documents with the team.
Administrators
Manage members, permission groups, departments and which tabs each person sees.
Common uses
- Knowing where the project stands without having to ask
- Opening an urgent ticket and seeing its SLA deadline
- Approving the task plan that comes out of a meeting
- Proposing a new feature for the roadmap
- Downloading a feature’s technical spec as a PDF
- Giving each person on your team only the permissions they need
Security
Your space, separate and under control.
Each client has its own workspace and every permission is checked in the database.
One space per client
Database rules check on every query that you only see your company’s data.
Permissions by module and action
Your own permission groups to decide what each person can see and do in each module.
Invitation-only access
Single-use invitations that expire after 15 days. No open sign-up.
Activity log and EU data
Sign-ins and access are logged, and data is hosted in the European Union.
FAQ
What our clients ask.
By invitation. You get an email with a single-use link that expires after 15 days; you fill in your name, job title and password, and you’re in.
Yes. Each client has its own workspace, protected by database rules, and data is hosted in the European Union.
From Support, as a product or operational ticket. Priority sets the SLA deadline: 4 hours if urgent, 24 if high, 72 if medium and one week if low.
Yes. The dashboard sums up progress and next steps, and the roadmap shows each project as Kanban, Gantt or list.
Yes. You can create permission groups and decide, module by module, what each person can see and do.
Spanish and English. Each person chooses their language.
Yes, mainly to prepare plans, replies and reports. A person always reviews and approves them.
Yes. From the roadmap, “Propose” sends the idea straight to the team.
Work with Vernetica
Want to follow your next project like this?
Tell us what you need to build. Every client works with us from their own portal.
Included for Vernetica clients